Privacy Policy

Who we are

This policy covers Odyssey Lawn Care LLC ("Odyssey," "we," "us"), a lawn care and Christmas light installation company based in Southaven, Mississippi. It explains what information we collect when you visit odysseylawncarellc.com, request a quote, fill out one of our Facebook or Instagram lead forms, or call or text us, and how we use it.

Information we collect

Information you give us. When you request a quote or book service through our website, a Facebook or Instagram lead form, a call, or a text, we may collect:

• Your name, phone number, email address, and service address
• The service you're interested in and details about your property, such as what you want lit or how many stories your home has
• Photos or notes you send us
• Scheduling, job, and billing history once you become a customer

Information collected automatically. Our website uses Google Analytics, which uses cookies to tell us how visitors find and use the site, such as pages viewed, device type, and general location. When you arrive from an ad or a link, we may also record the campaign that sent you so we know which advertising works.

How we use your information

• To respond to your quote request and give you a price
• To schedule, perform, and follow up on services you book
• To send invoices, collect payment, and keep business records
• To contact you by phone, text, or email about your request, your service, and occasional seasonal offers
• To improve our website and measure how well our advertising works

Text messages

When you give us your phone number on a quote form, lead form, or by texting us, you agree that we may call or text you about your request and your service. Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving texts, or HELP for help. Agreeing to receive texts is not a condition of buying any service.

How we share information

We do not sell or rent your personal information. We share it only with companies that help us run the business, and only as needed for them to do that work:

• Website form processing and website analytics providers
• Scheduling and customer management software
• Phone and text messaging providers
• Accounting and payment processing providers
• Advertising platforms such as Meta (Facebook and Instagram) and Google, to show and measure our ads

If you submit a Facebook or Instagram lead form, Meta also collects and processes that information under Meta's Privacy Policy. We may also disclose information when the law requires it or to protect our rights, our customers, or our crew.

How long we keep it

We keep your information while you're a customer or have an open quote, and afterward for as long as we need it for business, tax, and legal records.

Your choices

• Ask to see, correct, or delete the personal information we have about you by contacting us below
• Reply STOP to any text to opt out of texts
• Block or delete cookies in your browser settings, or use the Google Analytics opt-out add-on
• Adjust which ads you see in your Facebook, Instagram, and Google ad settings

How we protect it

We use reasonable safeguards, such as password-protected business software and limited access, to protect your information. No method of storing or sending information is completely secure, so we can't guarantee absolute security.

Children

Our website and services are meant for adults. We don't knowingly collect personal information from children under 13.

Changes to this policy

We may update this policy from time to time. The effective date at the top of this page shows when it last changed.

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